{"id":3561,"date":"2025-03-11T00:49:55","date_gmt":"2025-03-10T23:49:55","guid":{"rendered":"https:\/\/idetails.pl\/?page_id=3561"},"modified":"2025-05-30T17:29:01","modified_gmt":"2025-05-30T15:29:01","slug":"termsconditions","status":"publish","type":"page","link":"https:\/\/idetails.pl\/en\/shop\/termsconditions\/","title":{"rendered":"Terms & condition"},"content":{"rendered":"
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Terms and conditions of the iDetails online store<\/strong><\/h1>\n\n

1. General provisions<\/h2>\n\n

1.1. The iDetails online store, available at www.idetails.pl, is operated by AUTOMOTIVE GROUP <\/strong>with its registered office in the \u015awi\u0119tokrzyskie Province, Kielce County, Morawica Commune, Brzeziny, ul. Ch\u0119ci\u0144ska 70, 26-026, NIP: 6572700581<\/strong>, REGON: 260294980.<\/p>\n

1.2. Contact with the store is possible at the e-mail address: kontakt@idetails.pl<\/strong> and by phone: 883 143 143<\/strong>.<\/p>\n

1.3. The Regulations define the rules for using the store, placing orders, making purchases and the rights and obligations of the Customer and the Seller.<\/p>\n

1.4. By placing an order, the Customer accepts the provisions of these regulations.<\/p>\n

1.5. All prices given in the store are gross prices (include VAT) and are expressed in Polish zloty (PLN), unless otherwise stated.<\/p>\n

1.6. The Seller reserves the right to change product prices and to conduct and cancel promotions and sales.<\/p>\n

2. Placing orders<\/h2>\n

2.1. Orders can be placed via the store's website www.idetails.pl<\/a>.<\/p>\n

2.2. The condition for the execution of the order is the correct completion of the order form and payment.<\/p>\n

2.3. The order processing time (i.e. shipping time) is up to 30 business days, depending on the specifics of the order.<\/p>\n

2.4. Personalised products are non-returnable in accordance with applicable law.<\/p>\n

3. Payments<\/h2>\n

3.1. The iDetails store offers payments via the Przelewy24 platform.<\/p>\n

3.2. The order will be processed after the payment has been credited to the store's account.<\/p>\n

4. Delivery<\/h2>\n

4.1. Orders are fulfilled by courier delivery to selected countries or personal collection.<\/p>\n

4.2. Personal collection is possible at the following address: ul. \u017b\u00f3\u0142kiewskiego 38, 25-130 Kielce, after prior arrangement.<\/p>\n

4.3. Shipping costs are stated when placing your order and may vary depending on the delivery location.<\/p>\n

5. Returns and complaints<\/h2>\n

5.1. Right to withdraw from the contract<\/strong>
The Customer who is a consumer has the right to withdraw from the contract without giving a reason within 14 days from the date of receipt of the product, by submitting an appropriate declaration. To exercise the right to withdraw, the Customer should inform the Seller of their decision by e-mail to kontakt@idetails.pl<\/a>.<\/p>\n

5.2. Exceptions to the right of withdrawal<\/strong>
The right of withdrawal does not apply in the case of:<\/p>\n